Article 1 Purpose
These terms and conditions apply to service users (hereinafter referred to as ‘users’) who use all game services, websites, and other services (hereinafter referred to as ‘Services’) provided by Thunder Games. (hereinafter referred to as ‘Company’) through devices. The purpose is to stipulate basic matters regarding the use of services between the company and the company.
The order of these Terms of Use is as follows:
Article 1 Purpose
Article 2 Definition of Terms
Article 3 Effect, application and change of terms and conditions
Article 4 Rules other than terms and conditions
Article 5 Establishment of service use agreement
Article 6 Protection and use of personal information
Article 7 Obligations of the Company
Article 8 User Obligations
Article 9 Copyright on postings
Article 10 Provision of information and posting of advertisements
Article 11 Provision of services
Article 12 Use of Services
Article 13 Change and suspension of service
Article 14 Restrictions on service use
Article 15 Purchase, period of use and use of paid content
Article 16 Payment
Article 17 Withdrawal of subscription and refund of purchase price, etc.
Article 18 Effect of cancellation of subscription, etc.
Article 19 Refund of overpayment
Article 20 Termination of contract and suspension of service use
Article 21 Compensation for damages
Article 22 Disclaimer
Article 23 Jurisdiction and Governing Law
Article 2 Definition of Terms
① The definitions of terms used in these Terms and Conditions are as follows.
1. User refers to a person (including members and non-members) who enters into a service agreement in accordance with these Terms and Conditions and uses all games and services provided by the Company.
2. Content refers to all content created digitally in relation to services, such as all games, network services, applications, game money, and game items provided by the company for use through devices, etc.
3. Device refers to devices such as PCs, mobile phones, smartphones, PDAs, tablets, portable game consoles, and console game consoles that can be used by downloading or installing content.
4. Application refers to any program that is downloaded or installed and used through the device described in Section 1, 3 in order to use the services provided by the company.
5. Service refers to all services provided by the company that allow users to register rankings, create posts, purchase game money or items, and use network games through wired or wireless networks.
6. Nickname refers to a combination of letters or numbers selected by the user and assigned by the company for user identification and service use.
7. Nickname information refers to general information, including information entered or agreed upon when registering as a user, and game information, including characters, items, experience points, etc. in the user's service.
② Except as provided in Paragraph 1 of this Article, the definitions of terms used in these Terms and Conditions shall be governed by relevant laws and policies for each service, and those not specified herein shall follow general commercial practices.
Article 3 Effect, application and change of terms and conditions
① Due to the nature of the service use agreement, these terms and conditions are specified on the company's website or in the content for use of the service, and become effective as soon as the user installs and executes the content.
② Agreeing to these terms and conditions means agreeing to regularly visit the website to check for changes to the terms and conditions.
③ If deemed necessary, the Company may change these Terms and Conditions in order to change relevant laws or improve the rights and obligations of users, and the changed Terms and Conditions shall be valid for 7 days prior to the date of application of the changed Terms and Conditions (however, if the changed Terms and Conditions are significant to the User's rights and obligations) Matters that may affect the notice will be notified to users for 30 days through the company website, etc. and will take effect from the date of application.
④ If the company revises the terms and conditions, the customer has the right to disagree with all or part of the revised and announced terms and conditions (hereinafter referred to as “refusal to agree to the revised terms and conditions”), in which case the customer can stop using the service and withdraw from the service. . However, if you do not express your intention to “refuse to agree to the revised terms and conditions” to the company within 30 days from the effective date of the revised terms and conditions, you will be deemed to have agreed to the revised terms and conditions.
Article 4 Rules other than terms and conditions
Matters not specified in these Terms and Conditions shall be subject to the provisions of the Act on Promotion of Information and Communications Network Utilization, etc., the Framework Act on Telecommunications, the Telecommunications Business Act, the Criminal Act, the Civil Act, and other related laws. However, rights and obligations may be guaranteed or restricted in accordance with other policies stipulated by the company, such as paid service terms and conditions and service operation policies.
Article 5 Establishment of service use agreement
① The service agreement is established by the user's application for use, such as application installation, agreement to the terms and conditions, and the company's approval of the application.
② Agree to these terms and conditions at the time of installing and applying for use of the application to use the service, confirming the terms of use posted on the company's website, or agreeing to the collection and use of personal information within the application and following the Thunder Games Game Service Terms of Use. By agreeing to 'I agree', you indicate your agreement to these terms and conditions, and the contract is concluded as soon as you run the application. Even if you execute without the corresponding consent procedure before the revision and enforcement date, you are considered to have agreed to these terms and conditions, and if you do not agree, you may withdraw them by logging out and deleting the application.
Article 6 Protection and use of personal information
① The company strives to protect users' personal information in accordance with relevant laws and regulations, and the protection and use of personal information is in accordance with relevant laws and the company's personal information handling policy. However, the company's privacy policy does not apply to linked sites other than the company's official site.
② Depending on the characteristics of the service, the user's nickname, photo, etc., may be disclosed.
③ If necessary for identity verification, the company may notify the user of the reason (purpose) and request a copy of the user's ID card or a certificate in lieu of it. The company cannot use it for purposes other than those notified in advance, and it will be destroyed without delay when the purpose is achieved.
④ The company does not provide the user's personal information to others without the user's consent, except in cases where there is a request from the relevant state agency pursuant to relevant laws and regulations.
Article 7 Obligations of the Company
① If the company objectively recognizes that opinions or complaints raised by users are justified, it must promptly process them within a reasonable period of time. However, if prompt processing is difficult, the user must be notified of the reason and processing schedule.
② The company ensures that all personal information, including user account information, is not leaked from the service system managed by the company, and protects it from being disclosed or provided to third parties.
③ In order to provide continuous and stable service, if a facility failure or data is lost while improving the service, the company will repair or restore the problem without delay unless there are unavoidable reasons such as a natural disaster, emergency, or technical defect that is difficult to resolve. We will do our best to do so.
Article 8 User Obligations
① Users must comply with the matters stipulated in these Terms and Conditions, all other regulations established by the Company, and matters announced by the Company. Additionally, users must not engage in any actions that interfere with the company's business or damage the company's reputation.
② Users must comply with relevant laws and regulations, including the Youth Protection Act. If a user violates relevant laws, such as the Youth Protection Act, he or she will be punished in accordance with the relevant laws.
③ Users may not engage in business activities using the service without prior approval from the Company, and users are responsible for the results of such business activities. Additionally, if a user causes damage to the company through such business activities, the company may restrict the user's use of the service and claim compensation for damages through legal procedures.
④ Users must frequently check notices and amendments to the Terms of Use on the company website.
Article 9 Copyright on postings
① The rights and responsibility for the works posted by the user while using the service belong to the user.
② Copyrights and other intellectual property rights for works created by the Company belong to the Company.
③ If a post posted or delivered by a user is judged to fall under any of the following items, the company may delete it without prior notice and may also refuse registration.
1. If the content slanders other users or others, invades privacy, or damages reputation.
2. If there is a risk of disrupting or disrupting the stable operation of the service.
3. If the content is recognized as being related to criminal activity
4. If the content infringes on the intellectual property rights or other rights of the company or a third party.
Article 10 Provision of information and posting of advertisements
① The company may post advertisements in order to maintain this service, etc., and users agree to the advertisements displayed when using the service.
② The Company shall not bear any responsibility for any loss or damage arising from the user's participation in, communication or transaction with the advertisement provided by the Company and sponsored by a third party as set forth in Paragraph 1.
③ The company may request additional information about individual users for the purpose of improving services and introducing services to users, and users can agree to such requests and provide additional information or reject them.
④ If the company provides advertisements under Paragraph 1 and information under Paragraph 3 using personal information collected from users with the user's prior consent, it may send them using SMS, smartphone notification, or e-mail, and the user may send such information using SMS, smartphone notification, or e-mail. If you do not, you can unsubscribe at any time.
Article 11 Provision of services
① The service use agreement is deemed to have been established when the user agrees to these terms and conditions, downloads the company’s game, or uses the content using the network. However, for some services, the service may start from a designated date depending on the company's needs.
② The Company may provide game services to users, and in providing game services, it may also provide other additional services, including the services stipulated in these Terms and Conditions.
③ The company can classify users into different levels and differentiate usage by subdividing usage time, number of uses, and scope of services provided.
Article 12 Use of Services
① The company's principle is to provide services 24 hours a day, 365 days a year, unless there are special business or technical problems. However, if it is deemed necessary for operation, such as regular system inspection, server expansion or replacement, or network instability, the service may be suspended for a certain period of time. In this case, the company will announce this on the website in advance.
② Notwithstanding Paragraph 1 of this Article, the Company may temporarily restrict or suspend the service without notice due to urgent and unavoidable reasons, and in this case, the Company may announce this after the fact.
③ The company may conduct regular inspections if necessary to provide stable service, and the schedule and time of regular inspections will be announced on the website.
④ The Company may not provide normal service due to situations beyond the Company's control such as war, incident, natural disaster, or equivalent national emergency, power outage, service facility failure or service overload, or facility maintenance or inspection by a telecommunications carrier. If it is deemed impossible, all or part of the service may be suspended, and in this case, the reason and period will be notified to users in advance or after the fact through the website.
⑤ The company provides services using a dedicated application or network for smart devices, and users can use the service for free or for a fee by downloading and installing the application or using the network.
⑥ In the case of paid services, you must pay the fee specified for the service in order to use it. If you download an application or use the service over the network, separate fees may be charged as determined by the mobile carrier you subscribe to.
⑦ In the case of services used through downloaded and installed applications or network services, they are provided to suit the characteristics of the smart device or mobile carrier. In the case of change of smart device, number change, or overseas roaming, all or part of the content functions cannot be used. In this case, the company does not bear any liability.
⑧ The Company may restrict the service usage time depending on the service or user in accordance with relevant laws, government policies, etc., and the Company shall not be liable for any matters related to game use that arise due to such restrictions or restrictions.
Article 13 Change and suspension of service
① The company may change the services it provides depending on operational or technical needs. Users will be notified in advance on the homepage or initial screen after running the app regarding the content and provision date of services that will be changed. However, if there are unavoidable circumstances such as the occurrence of a critical bug that the company cannot notify in advance, a server device defect, or the resolution of an urgent security issue, notification may be made after the fact.
② If the company needs to discontinue all services due to changes in the market environment, technical needs, decreased preferences of individual service users, etc., in the planning or operation of the game or an urgent situation of the company, the initial screen after launching the homepage or app 30 days in advance, This may be announced in the in-game notice and the provision of the service may be discontinued. Users cannot demand provision of services or claim compensation for service interruptions.
③ The company may restrict or suspend all or part of the service in any of the following cases.
1. In case of force majeure such as war, incident, natural disaster, or national emergency.
2. When normal service use is disrupted due to power outages, facility failures, or excessive usage, etc.
3. In unavoidable cases due to construction, such as repair of service facilities.
4. If the service cannot be provided due to various circumstances of the company.
④ The company is not responsible for any problems arising from changes or suspension of the service.
Article 14 Restrictions on service use
① Users must not engage in any of the following acts, and if they do so, the Company may impose usage restrictions, including restrictions on the user's use of the service, deletion of related information (text, photos, videos, etc.), and other measures. can.
1. Registering false information or deceiving others when making various applications, changes, or registrations
2. Stealing another person’s information
3. Modifying the Company's programs, hacking the Company's server, arbitrarily changing part or all of the website or posted information, or using the Company's services in an abnormal manner without receiving special rights from the Company.
4. Impersonating a company manager or employee
5. Abusing bugs in the company’s programs
6. Acquiring, transferring, or trading cyber assets (ID, characters, items, in-game money, etc.) through abnormal methods.
7. Acts that cause harm to the service or intentionally interfere with the service
8. Conducting business activities using the service without prior approval from the company.
9. Reproducing information obtained through this service for purposes other than using the service, using it for publications and broadcasting, or providing it to a third party without prior consent of the company.
10. Content that infringes on others’ patents, trademarks, trade secrets, copyrights, and other intellectual property rights. Disseminating to others by transmitting, posting, or other means
11. Transmitting, posting or otherwise distributing to others vulgar or obscene information, sentences, shapes, sounds or videos that violate the Youth Protection Act or other laws.
12. Transmitting, posting, e-mailing, or otherwise sending to others information, sentences, shapes, sounds, or videos with vulgar or obscene content for the purpose of committing a crime, inciting a crime, or violating public order and morals. the act of disseminating
13. An act of transmitting, posting, or distributing to others through other means any content that is severely insulting or personal and may infringe upon the honor or privacy of others.
14. Harassing or threatening other users, or causing continuous pain or inconvenience to specific users.
15. Collecting or storing other users’ personal information without the company’s approval.
16. Acts that are objectively judged to be linked to crime
17. Violation of any regulations or terms of use established by the Company, including these Terms and Conditions.
18. Acts that violate other relevant laws and regulations
Article 15 Purchase, period of use and use of paid content
① Users can purchase paid content in accordance with the payment operation policy of each app store operator depending on the type of terminal using the service. Differences in payment policies may result in differences in payment amounts. In addition, the purchase price of paid content is charged according to the method and policy set by the mobile carrier, platform operator, and app store operator linked to the app store operator, and the payment method also follows the policy of the relevant operator.
② Paid content purchased by users within the game service can only be used on terminals where the game service application has been downloaded or installed.
③ The period of use of the paid content purchased by the user is basically one year, and after this period has elapsed, the user loses the right to use the paid content. However, in the case of paid content for which the period of use is separately specified, the period of use specified at the time of purchase follows. Users may use paid content only through their own account, other than in a manner determined by the company and notified separately, and may not be transferred, rented, or sold to a third party.
Article 16 Payment
① In principle, the purchase price for content is charged according to the policies and methods set by the mobile carrier and application store, etc., and payment must also be made according to the established method. Limits may be granted or adjusted for each payment method depending on the policies of the company and payment company (mobile carrier, application store, etc.), government policy, etc.
② The company is not responsible for any third-party payments that occur due to the user not using or carelessly exposing the password setting function of the terminal or open market.
Article 17 Withdrawal of subscription and refund of purchase price, etc.
① In the case of paid content purchased by the user, subscription withdrawal (purchase cancellation) can be made without a separate fee within 7 days from the date of conclusion of the contract or the date of availability of the paid content. However, some paid content with similar characteristics, such as paid content provided free of charge by the company or a third party, such as gifts and events, and paid content already used or considered to have been used at the time of request for cancellation of subscription, are subject to consumer protection in e-commerce, etc. Withdrawal of subscription (purchase cancellation) may be restricted in accordance with Article 17, Paragraph 2, Items 2 to 3 of the Act and Article 16-2 of the Online Digital Content Industry Development Act. In this case, the company decides to take action in accordance with relevant laws and regulations, such as notifying the user when purchasing the paid content.
② In the following cases, withdrawal of subscription for paid content is restricted, and the company indicates that withdrawal of subscription is restricted before payment for paid content for which subscription withdrawal is restricted.
1. For items that can be used immediately after purchase or are applied to the application immediately
2. In the case of items acquired without payment during the normal use of the application
3. When the additional benefit is used in an item that provides additional benefits
4. When part of an item sold in a bundle is used
5. In the case of capsule-type/probability-type items where the act of opening can be seen as use or whose utility is determined upon opening.
③ Refunds are processed in accordance with the refund operation policy of each app store operator depending on the operating system type of the terminal using the service.
④ Paid content acquired by the user as a reward during the game service without payment of the usage fee for which normal purchase details are recorded, or paid content paid by the company through internal events or external affiliate events, etc., will not be refunded.
⑤ When requesting withdrawal of subscription or refund, etc., the request is made by going through a separate personal information handling consent process through the company's customer center and then confirming the company's purchase history. During this process, the purchase history is confirmed through the platform operator or app store operator. It will proceed after going through the following procedures. During this process, in order to confirm the user's legitimate reason for withdrawal, the company may, if necessary, contact the user through the information provided by the user to confirm accurate facts and may request additional proof.
⑥ If a minor pays for paid content sold in the application without the consent of the legal representative, the minor or the legal representative may cancel the payment. However, cancellation is limited if a minor's payment for paid content is within the scope of property that has been permitted to be disposed of by a legal representative, or if the minor uses witchcraft, etc. to make the minor believe that he or she is an adult. Whether the purchaser of paid content is a minor is determined based on the holder of the payment method, such as the terminal or credit card through which the payment was made. If you request cancellation of payment by a minor, you must submit documents proving the minor and legal representative as required by the company.
⑦ Payment through the application follows the payment method provided by the open market operator. Therefore, if an overpayment occurs during the payment process, in principle, a refund must be requested from the open market operator. However, depending on the policies and systems of the open market operator, if possible, the company may request the open market operator to carry out the necessary refund procedures.
⑧ In principle, payment cancellation and refund are not possible for paid content payments made through the gifting function, except in cases where there is a defect in the paid content purchased. Refunds due to defects in the paid content are only possible for the user who sent the gift. do.
⑨ The company strives to complete the refund as soon as possible from the date of receiving the relevant documents required for the refund from the user.
Article 18 Effect of cancellation of subscription, etc.
If the company receives goods, etc. from the user, it will refund the amount within 3 business days. However, in the case of payment methods that require confirmation of receipt, the company will refund the amount within 3 business days from the date of confirmation of receipt. In this case, if the company delays refund, it will pay delay interest calculated by multiplying the delay period by the interest rate stipulated in relevant laws and regulations.
Article 19 Refund of overpayment
① If an overpayment occurs due to the company's intention or fault, the overpayment will be refunded to the user. However, if an overpayment occurs due to the user's intention or fault, the cost incurred by the company to refund the overpayment shall be borne by the user within a reasonable range.
② Payment through the application follows the payment method provided by the open market operator. Therefore, if an overpayment occurs during the payment process, in principle, a refund must be requested from the open market operator. However, depending on the policies and systems of the open market operator, if possible, the company may request the open market operator to carry out the necessary refund procedures.
③ Fees (call fees, data call fees, etc.) incurred by downloading applications or using network services may be excluded from refunds.
Article 20 Termination of contract and suspension of service use, etc.
① If the user does not wish to use the service at any time, he or she may terminate the contract by withdrawing membership. Withdrawal is processed immediately, and upon withdrawal, all content information held by the user is deleted and cannot be recovered.
② If the user commits an act that falls under any of the following reasons, the user may terminate the service agreement or suspend the use of the service for a set period of time.
1. If false information is registered when applying for service
2. In case of intentional interference with service operation
3. In case of stealing another person’s service ID and password
4. When transmitting a large amount of information or advertising information for the purpose of interfering with the stable operation of the service
5. When distributing computer virus programs that cause damage to the company and users
6. If you commit an act that damages the reputation of others or puts them at a disadvantage.
7. In case of infringement of the intellectual property rights of the company, other members, or others
8. When information obtained using the company's service information is copied, distributed, or used commercially without the company's prior consent, or when a message is sent pretending to be the company's service.
9. When posting pornographic material or linking to a pornographic site
10. Other matters that violate service policy
③ If the service agreement is terminated or suspended in accordance with the provisions of the preceding paragraph, the user will not be able to use the downloaded content, and will not be able to receive a refund of the content purchase price, data call fee, monthly service fee, etc. already paid.
Article 21 Compensation for damages
① The Company is not responsible for any damages incurred by users in connection with the use of free services provided by the Company. However, if the damage is caused by the company's fault, the user will be compensated for the damage.
② When the company enters into a partnership agreement with an individual service provider and provides individual services to users, if damage occurs due to the fault of the individual service provider after the user agrees to the individual service terms and conditions, the individual service provider will be responsible for the related damages. Take responsibility.
③ If the user causes damage to the company due to violating the obligations of these Terms and Conditions, or if the user causes damage to the company while using the service, the user must compensate the company for the damage.
④ If the company receives various objections, including claims for damages or lawsuits, from a third party other than the user due to an illegal act or violation of these Terms and Conditions committed by the user while using the service, the user shall bear his/her own responsibility and expenses. The user must indemnify the company, and if the company fails to indemnify the user, the user is responsible for compensating for any damages caused to the company as a result.
Article 22 Disclaimer
① If the company is unable to provide services due to a natural disaster or other force majeure, the company is exempt from liability for service provision.
② The company is exempt from liability for damages caused by unavoidable reasons such as repair, replacement, regular inspection, or construction of service equipment.
③ The Company is not responsible for service interruption or disruption of use due to reasons attributable to the user, and the Company is exempt from liability if damage occurs to the user due to the telecommunication service provider suspending or failing to provide telecommunication services properly. .
④ The Company is not responsible for the reliability or accuracy of information, data, or facts posted by users in connection with the service.
⑤ The Company has no obligation to intervene in disputes that arise between users or between users and third parties through the service, and is not responsible for compensating for any resulting damages.
⑥ Among the services provided by the company, free services and contents are excluded from compensation for damages. However, damages caused by the company's intention or gross negligence are excluded.
⑦ The Company is not responsible for the user's failure to obtain the score or ranking expected by using the service, and is exempted from liability for damages arising from the user's choice or use of the service.
⑧ The Company is not responsible for any loss of a user’s in-game experience, level, items, in-game money, etc., except in cases where the loss is due to the Company’s negligence.
⑨ The Company is not responsible for any problems arising from the user's terminal environment or network environment for which the Company is not at fault.
Article 23 Jurisdiction and Governing Law
① If matters not specified in these Terms and Conditions are stipulated in relevant laws and regulations, the relevant regulations shall apply.
② Lawsuits regarding disputes that arise between the company and users in connection with the use of the service shall be filed in the Seoul District Court under relevant laws such as the Civil Procedure Act.
③ The laws of the Republic of Korea apply to lawsuits filed between the company and users.
<Supplementary provisions>
These terms and conditions will come into effect from March 26, 2024.
Announcement date: March 18, 2024
Effective date: March 26, 2024